Customer Support

You can get fast, interactive and secure support on the Loop Help widget (icon on bottom right of the screen).

Lots of easy to follow How-To guides on the Loop Help page.

Loop Finance will never direct message you. Please block and report ANYONE claiming to represent Loop Finance.

Never share your private key (secret recovery phrase) with anyone, including the “Loop Finance” team.

Loop Finance, or anyone associated with the Loop team, will never ask for your private key (secret recovery phrase) when troubleshooting your issues.

Many phishing campaigns ask for your private key (secret recovery phrase). This allows them full access to your accounts.

Anyone with your private keys (secret recovery phrase) can steal any assets held in your account, and no one, including Loop Finance, can reverse transactions made on your account.